We specialize in custom orders. Send us a message and we will try our best to create it. Please note custom orders are a specialty item and we cannot accept returns on these items, if we make a mistake we will be happy to fix it. Please make sure spelling is correct on your order for your embroidered items. We are not responsible for customer errors. Sent in items we cannot be held responsible for since this is machine embroidery and from time to time the machine can get jammed, rip or tear a piece of your material/article.

Cotton and Linen Napkins:
Saturate any stains with a commercial stain remover. Wash in cold water. Add touch of bleach or borax if needed. If stains remain, repeat process. Dry with no-heat cycle (or on clothesline) to 90% dry. Ironing napkins while slightly damp often gives the best results. You can also iron with steam or spray lightly with water before ironing (keep iron moving to prevent scorching). As with any 100% cotton fabric, these napkins can shrink slightly but effects will be minimized using no heat cycles.

Poly Napkins:
Wash in warm water with a cold rinse. Dry cycle should be low to cold. This will keep them as wrinkle free as possible. If you want them to have a crisper ironed look - a warm (not hot) press may be in order.

Since all of our items are custom made, we don't accept returns unless an error was made by me. Let me know within 3 days of receiving your order.
Customer pays return shipping.